FAQ 1: How to fix Cloud Gateway Fiber (UCG Fiber) failing to recognize the Luleey 2.5G XPON SFP ONU (Model: LL-XS2510)?

Answer: Follow these steps to resolve the recognition issue:

  1. Prepare the Luleey module first (via a Conversor de mídia for web interface access):
    • Configure key parameters in the module’s web interface:
      • Set PLOAM Password to “0” and click “Apply Settings”.
      • Enter the GPON SN (e.g., “AVMGxxxxxxxx”) obtained from your existing Fritzbox 5590 Fiber (ensure it matches the “Device Serial Number” too), then apply and reboot.
  2. Fix the core compatibility issue:
    • Access the module’s web interface > “VLAN Settings” > switch the VLAN mode from the default “Auto provided by ISP” to “Transparent Mode”. Save and reboot the module.
  3. Reconnect to UCG Fiber:
    • Insert the module into UCG Fiber’s Port 7. In the UCG web interface, configure WAN1: bind it to Port 7, set VLAN ID 7, and enter your Telekom PPPoE account credentials.The module will then be recognized, and IP allocation will work normally.

FAQ 2: What speeds does the SFP+ port of Cloud Gateway Fiber (UCG Fiber) natively support? How to achieve 2.5Gbps with a 2.5G XPON module?

Answer:

  • Native speed support: The SFP+ port of UCG Fiber only natively supports 1Gbit/s and 10Gbit/s (no 2.5Gbit/s option in the “Link Speed” settings).
  • How to achieve 2.5Gbps: Use intermediate devices to bridge the speed gap:
    1. Conversor de mídia: Use a 2.5G-compatible converter (e.g., Conversor de mídia) to connect the Luleey 2.5G XPON module to UCG Fiber (note: bottlenecks may occur—e.g., actual speeds reach only 1004/250 Mbps for 1000/500 Mbps bandwidth plans).
    2. 2.5G-Supporting Switch: Use a switch with 2.5G ports (e.g., USW-Pro-Aggregation, where all ports support 2.5Gbit/s). Manually set the switch port to “2.5Gbps FDX” before connecting the Luleey module and UCG Fiber—this ensures stable 2.5Gbps performance.

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